Frequently Asked Questions

Products

What does LintPaw sell?

LintPaw offers reusable tools designed to remove pet hair from common household surfaces and help make shedding easier to manage.

Where can I use a pet-hair remover?

Suitable surfaces vary by product. Many removers work well on clothing, upholstered furniture, bedding, rugs, and vehicle interiors. Always review the product instructions and test a small, hidden area first.

How should I clean my product?

Follow the care directions shown on the product page or included with your order. Cleaning methods vary by material and design.

Orders

How can I check my order?

Use the tracking information in your shipping confirmation when tracking is available. If you need help, contact us and include your order number.

Can I change or cancel an order?

Contact us as soon as possible. We will try to help, but changes or cancellations may not be possible after an order enters processing.

What if my item arrives damaged or incorrect?

Contact us promptly through our Contact page. Include your order number, a short description of the issue, and clear photos so we can review it.

How do I request a return?

Please contact us before sending anything back. Include your order number and the reason for the request so we can provide the correct next steps.